Frequently Asked

Everything you might want to ask before signing up.

If your question isn't here, write us at hello@selunacare.com — we read every message.

The Basics

What is Seluna Care?
Seluna Care is a private, clinical-quality relationship coaching app for singles and couples. It combines a personalised AI coach, structured programs, journaling, and tools for couples — all grounded in Attachment Theory, the Gottman Method, EFT, and trauma-informed care.
Who is Seluna Care for?
Adults who want to understand themselves and their relationships better. Singles use it for personal growth, attachment work, dating with intention, and post-breakup recovery. Couples use it to communicate better, repair after conflict, and build shared rituals.
Is this a replacement for therapy?
No — and we are very clear about this. Seluna Care is a companion for the daily work of relationships. It is not a treatment for mental health conditions, and it doesn't replace a licensed therapist. If you're in crisis or working through complex trauma, please see a professional. We make it easy to escalate to one inside the app.
Does it work for same-sex and non-monogamous couples?
Yes. Our frameworks and prompts are inclusive of all consenting adult relationship structures.

Privacy & Safety

Who can read my journal or conversations?
No human at Seluna Care ever reads your private content. Sensitive data is encrypted and access is restricted by design. Your partner only sees what you both explicitly consent to share.
Do you train AI models on my data?
No. Your conversations, journal entries, and intake answers are never used to train any model.
Do you sell my data?
No. We do not and will not sell personal data. Our business model is straightforward subscription — you pay us, we work for you.
What if I'm in crisis?
If you mention safety concerns, Seluna Care immediately surfaces crisis resources (in the US: 988 Suicide & Crisis Lifeline). In the app, an SOS module gives you grounded, immediate support and clear next steps. Seluna Care is not an emergency service — always call your local emergency number if you or someone else is in danger.
Can I delete my data?
Yes. You can delete your account and all associated data from Settings at any time. Deletion is permanent.

The Science

Who designs the programs?
Programs are designed and reviewed by licensed psychologists and couples therapists with significant clinical experience. We follow established frameworks rather than inventing our own.
What frameworks do you use?
Primarily Attachment Theory (Bowlby, Ainsworth, Johnson), the Gottman Method, Emotionally Focused Therapy (EFT), Cognitive Behavioural Therapy (CBT), Internal Family Systems-informed parts work, and trauma-informed practice.
How is the AI coach different from ChatGPT?
Our coach runs on a leading clinical-grade model with carefully engineered, peer-reviewed system prompts. It has structured context about your profile, your goals, and your safety considerations — and it is designed to slow down, not to please. It will redirect you to a human when appropriate.

For Couples

Do both partners need the app?
For couples features, yes. You link your accounts with a 6-character invite code. Each partner has their own private space; only the shared surfaces (Couples Room, shared goals, shared insights) are visible to both.
What if my partner sees my private journal?
They can't. Privacy walls are strict by design. We use a privacy-aware system to generate shared insights without ever exposing the underlying private content.
What if my partner refuses to join?
That's okay. Seluna Care's single mode is a complete, deep experience on its own. Many people start with personal work and invite a partner later, if and when it's right.

Pricing & Plans

How much does Seluna Care cost?
We offer three plans. Solo (for one person), Together (for couples), and Guided (which includes scheduled sessions with a human therapist). Monthly or annual billing. See in-app pricing for current rates.
Is there a free trial?
Yes. During early access, the core experience is available for you to try. We'll always be upfront about when a feature requires a paid plan.
Can I cancel anytime?
Yes. Cancel any time from Settings — you'll keep access through the end of your billing period.

The App

Which platforms are supported?
iOS is our primary platform during early access (via TestFlight). Android is in beta via Expo Go. Standalone Android and an iPad-optimised experience are on the roadmap.
Does it work offline?
Most reading and journaling works offline. The AI coach requires a connection to respond.
How do I give feedback?
Email hello@selunacare.com — we read every message and respond personally. Your input shapes what we build next.

Still curious?

The fastest way to understand Seluna Care is to try it for ten minutes.

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